1. Introduction
This Privacy Policy explains how Ramoan.com (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or purchase our books and ebooks. We are committed to safeguarding your privacy and complying with the UK GDPR and Data Protection Act 2018.
2. Information We Collect
2.1 Information You Provide to Us
We collect personal information when you:
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Place an order
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Create an account
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Contact us
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Subscribe to updates
This may include:
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Name
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Email address
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Billing and shipping address
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Payment details (processed securely by third‑party providers)
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Order history
We do not store full payment card details on our servers.
2.2 Automatically Collected Information
When you visit Ramoan.com, we automatically collect:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on site
This is collected through cookies and analytics tools.
3. Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics collects:
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Device and browser information
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Interaction data (pages viewed, clicks, time on site)
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General location (city-level)
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Traffic sources
Google may use cookies to track your behaviour across sessions.
You can learn more about how Google uses data here: https://policies.google.com/technologies/partner-sites (policies.google.com in Bing)
You can opt out of Google Analytics tracking using: https://tools.google.com/dlpage/gaoptout/
4. How We Use Your Information
We use your information to:
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Process and deliver orders
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Provide access to purchased ebooks
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Improve website performance and user experience
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Send order updates and customer support responses
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Prevent fraud and maintain security
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Comply with legal obligations
We may also send occasional marketing emails, but only if you have opted in. You can unsubscribe at any time.
5. Cookies
Ramoan.com uses cookies to:
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Enable essential website functions
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Remember your preferences
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Improve performance
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Analyse website traffic (via Google Analytics)
You can manage or disable cookies through your browser settings.
6. Sharing Your Information
We only share your information with trusted third parties when necessary:
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Payment processors (e.g., Stripe, PayPal)
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Email service providers
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Analytics providers (Google Analytics)
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Delivery partners (for physical books)
We do not sell or rent your personal data to any third party.
7. Data Storage & Security
We take reasonable technical and organisational measures to protect your data, including:
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SSL encryption
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Secure payment gateways
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Restricted access to personal information
However, no online system is completely secure, and we cannot guarantee absolute protection.
8. Your Rights (UK GDPR)
You have the right to:
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Access your personal data
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Request corrections
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Request deletion (“right to be forgotten”)
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Object to processing
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Request data portability
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Withdraw consent for marketing
To exercise any of these rights, contact us at: support@ramoan.com
9. Retention of Data
We retain personal data only as long as necessary for:
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Fulfilling orders
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Legal and tax obligations
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Resolving disputes
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Maintaining accurate business records
Ebook purchases may require ongoing access to your account for download purposes.
10. Children’s Privacy
Ramoan.com is not intended for individuals under the age of 16. We do not knowingly collect data from children.
11. Third‑Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest version.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact:
Email:hello@ramoan.com